Showing posts with label Business Management. Show all posts
Showing posts with label Business Management. Show all posts

Tuesday, July 14, 2009

How to Start a Business and Make Money Within a Week.


As you might or not know, doing business is no easy task. For example, if you want to start a Deli business, you will need a lot of planning, which includes market analysis for your area, a location, a number of employees and of course a great deal of equipment in order to operate.

All of these essentials will translate into a heavy investment and a great risk of things not going exactly as planned, and not because you did not do your homework, but because that is just the way businesses are.

Of course the more attention you pay to detail and the more thorough your planning, the more chances you will succeed. But in any case, a traditional business like that will burden you with lot of expenses that will prevent you from seeing a dime in profits for at least one year.

Therefore, as much as the entrepreneurial way is the way to go, the fact is that you can go all the way building and running a successful business, from which you can make a lot of money to live comfortably, without having to go through all the stress of having thousands of dollars at stake for months or even years.

So what is the answer to your entrepreneurial call if you do not have the money or you do not want to risk too much of it and still you want top make money fast?

Start doing business online, which is far more than simply selling at eBay or at Amazon. Indeed, an etail business can be rewarding, I know this for a fact, but after several years making a living online I must say that my preference goes for more time and cost efficient options, which offer greater potential for both short term and long term growth, starting with very small investments.

A clear example -not the only one- of this kind of option is internet marketing, where you can actually create a lasting business capable of generating thousands of dollars in revenue per month without risking thousands of dollars.

Certainly, internet marketing is more about knowing rather than investing, so whereas a traditional business is 60% capital investment and 40% know-how, an online business built around internet marketing will be 5% capital investment (mostly in educational resources) and 95% know-how.

This means that when you do business online through internet marketing or any other option that allows you to execute your whole business operation online, you will be risking time and effort rather than money.

This does not mean that you can afford to be wasteful because your time and effort is also valuable (remember, time is money). What it does mean is that even with little or no money you, right now, have what it takes to do business and be successful, with the peace of mind that you have nothing to lose other than some of your energy, which thankfully is a renewable resource.

Therefore, if you start any business online you will have room for some trial and error without the fear of losing a fortune, and the distinctive advantage that many online business options like internet marketing, forex trading or stock trading offer, which is the ability to deliver actual results within days of having started, provided or course that you have the right tools and resources by your side.

Reference:
Alex Cadens

4 Best Business Opportunities in 2009.


Would you like to know the best business opportunities for this year? Well, I've got the list so read on and find out!

1. Information publishing business.
If you would like to work from home to spend more time with your family, I recommend that you sink your teeth into information publishing business which is one of the most lucrative fields in the internet today. You can sell ebooks, audio products, special newsletters, and reports. You can also offer coaching programs, advanced online classes, and teleseminars about things that you are passionate about that are truly interesting to online users. Depending on your target niche and the demand for your chosen topics, you can earn as much as $100,000 per month in this endeavor.

2. Eco-friendly products.
People cannot get more concern with planet earth these days. This is the reason why we got Earth hour (where we have to turn off our lights for at least one hour to save energy), recycling awareness campaigns, tree planting activities, etc. You can take advantage of this by selling products that are eco-friendly. You can create cloth grocery bags or anything that will replace plastic. The idea here is to offer some things that will do less damage to the environment.

3. Travel agency.
There has always been a huge tour market as most people find it fascinating to see the other parts of the globe. You can arrange tours to places that you are very familiar with to earn money. To set yourself apart from the rest, I recommend that you target certain market that are usually ignored by travel agencies. Let me give you an example; there is no denying that the number of gays from all points of the globe is increasing by the minute and not so many entrepreneurs are targeting these people. You can arrange gay-friendly tours where these people can go to places where they will have fun and where they will not be discriminated.

4. Special children's care.
Based on studies, there are so many children who are suffering from different conditions these days who need special care. If you have what it takes to offer them what they need, you can go ahead and offer relevant services. It would work to your advantage if you can attend relevant seminars that can offer you with in-depth knowledge and relevant resources as to how you can run this type of business.

Wednesday, June 10, 2009

Intrapreneurs Are What Dreams Are Made Of !!!

A new career development programme-learning intrapreneurial skills.

Bill Gates said, “I want to put a PC on every desk, in every home and in every office.” Ford said, “I want to put a car in every garage, in every home.” It is these dreams that led to great achievements. Dreams are what help people move ahead. Narayan Murthy never let go of his Infosys dream.

In a random survey of young executives, especially those in the IT industry were asked what they wanted from their careers. The good news is that most of them were happy doing what they were- but only right now! The rejoinder to their response would alarm any HR department. After all, hiring the right candidate is a Herculean task!

The story unfolds!

Well, the inevitable is that these employees will move on to pursuing their entrepreneurial dreams. But organisations can take advantage of the fact that while three-quarters harbour dreams of their own enterprise, most of them are unaware of how to get there! Once organisations recognise this entrepreneurial drive amongst their employees, they should also recognise the gold mine in it. Unfortunately, most consider this drive as a major obstacle in workforce stability.

Organisations don’t have to lose top performers to the desire of nurturing entrepreneurial dreams. Smart organisations should realise that in such dreams lies an untapped pool of initiatives. When given the opportunity within the organisation itself to realise a sense of ownership and satisfaction these individuals are bound to stick around allaying HR fears of high turnover.

In addition creating an environment in which creativity, innovation and entrepreneurial skills can be exercised would fan the individuals’ aspirations bringing out the best in them. This would reflect in their ability to perform better thereby impacting the organisation positively. Some smart managers pay attention to maintaining good relations with such individuals for future references. After all, history has it that entrepreneurs are celebrated the world over.

What next?

Having identified individuals with an entrepreneurial drive, the organisation would now have to give them the ‘ownership and satisfaction’ opportunity. How does an organisation cater to this need? It does so by developing intrepreneuring skills in such employees.

What’s the good word?

“Intrapreneuring is the process of encouraging employees to initiate and manage new ventures or improvements within the organisation.” Intrapreneurs closely resemble entrepreneurs. They are the hands-on doers who turn ideas into realities inside the organisation. The intrepreneurial process synergises individual aspirations with organisational objectives. When organisations create a culture, which allows individuals to satisfy their entrepreneurial itch without leaving the organisation intrapreneurs are born!

The lamenting lot!

Common exit interview remarks and retirement announcements are, “I’m leaving in search of something more.” “I’m leaving to start my own business.” The underlying message is rather clear. These individuals look for more than a paycheque at the end of their workday. They desire for opportunities where they can establish, nurture and hold responsibility for their work. When the HR department develops intrapreneurial skills in such individuals it provides them:

  • Reasons to stay on
  • Challenges that helps tap their potential
  • Autonomy and leadership opportunities

The key to the success of any intraprenuerial initiative is to see that the new idea or an improvement venture fits into the organisational framework. While allowing employees to exhibit their entrepreneurial talent, organisations must ensure that the ‘new division’ complements its functioning.

The other angle

Not all employees desire to branch out and do something on their own. Infact most of them are not even ready for such opportunities within the organisation, leave alone their own enterprises. Managers should nevertheless remember that while these individuals are not ready to take on responsibilities they are ready to leave the organisation when denied the opportunity! Therefore, intrapreneuring is the safest way out!

Intrapreneurs at work

IHS Support Solutions started of as IHS Helpdesk Services company. It provided on-site services. A young employee whom the management had already identified as one with great potential suggested, “Why not provide 24/7 phone service as well? That way people looking for help at their client companies would call us and speak to an HIS staff member who would be the first to see if the problem can be resolved. This staffer can then determine whether the person on call should disturb the client.

This new division can be hired by clients to be their on-call persons".

The management promoted the idea. IHS has now diversified to providing help desk staffers both on-site and to various clients and organisations. The young employee stayed on to head the new division. This illustrates how the entrepreneurial desires of individuals can be successfully teamed with existing organisational framework. Texas Instruments is another organisation that is running high on its intrapreneurial successes.

A study of fifty of its new products revealed that:

  • Intrapreneurs persisted despite obstacles
  • Every failure lacked a dedicated intrapreneur
  • Innovations were on the decline till someone donned the intrapreneurial role

Training intrapreneurs

Most training managers believe that intraprenuers are born not made. But a marked improvement in individuals post intrapreneurial training tells a different story!

Most organisations provide training in intrapreneurship only to those who volunteer! The assumption is that only those who are courageous enough to volunteer can succeed as intrapreneurs. Training success is partly because these individuals look around the training room and realise, “My goodness, there are other people like me in this world and it seems that the corporation is really serious now about wanting this aspect of me employed.” In other words, training allows these individuals to use a part of their potential that they failed to recognise. Training boosts their drive and vision.

An intrapreneur possesses complementary skills. He needs to be knowledgeable HRD, finance, sales, marketing and quality control. Training is crucial if these skills are missing.

Getting started

An organisation needs to develop an environment, which supports individuals with new ideas. To encourage intrapreneurial initiatives organisations should:

  • Identify individuals with new ideas and risk taking abilities
  • Look for ways to retain then from the start as such people are most likely to leave
  • Provide opportunities to develop their strengths and work on their weaknesses
  • Align individual goals with organisational objectives
  • Ask the most-likely-to-leave employee what would make him stay- he might take on the ownership of his idea and stay on!
  • Implement and support ideas whenever possible

Career development opportunities is one of the first ‘carrots’ organisations offer bright employees. Developing intrapreneurial skills in employees not only keeps talent in the organisation, it also keeps them satisfied and happy.

Reference:
The ManageMentor

Friday, April 10, 2009

Small Business is Worth It.

When you decide that you are tired of working in an office and you are looking for a change, you should look at the fact that small business is worth it. You will find that you will have a plethora of options when it comes to a small business, and this is what is going to make the entire transition exciting and fun. If you already know what it is that you want to do, then you merely have to get it up and going. If you are not sure on what it is that you want to do, then the fun is actually the journey of discovery.

Laying Out The Groundwork

The first thing you are going to do when you decide on what you want to do, is lay out the groundwork for the start of the company. This will bring you to the point where you know what is going to be common practice, and what the purpose of the company really is. Small business is worth it, when you decide that you want to do something that is both challenging and fun at the same time. You will find that starting a small business is something that will give you strength in areas you otherwise did not know you had. This is great for your spirit, and it is great for your wallet if you can manage to succeed. Find what you like and get it running, and then manage to make it work it's that simple.

Invest Your Time

One of the best ways to ensure that the small business that you start is going to be what you want it to be, is to invest your time into it. There are many things that you are going to have to pay attention too, as you are now the boss. This means that basically every aspect of the company is under your control. The fun part is actually making decisions and seeing that they do make sense and they do work. This will give you a sense that small business is worth it, and that you can see success down the road from your endeavor. Good business is prepared for the dips in work, and this is where you will learn to manage your time. This is when you will learn that you need to invest the time to make the company better for the next round of business rush.

Learn From Your Mistakes

It is said that if you do not make mistakes, you do not learn in life. Nothing could be closer to the truth, than with a home business. You will quickly see that small business is worth it, when you actually remind yourself not to do the same thing twice if it failed the first time. This will steer you in a different direction, and this will actually allow you to grow as a business. This could be the most enlightening and fun time of your life, and it is time to take full control.

Reference:
Roger Barnes writes home business, work from home and related articles for the Home Business Selection website at Small Business Selection

Thursday, April 9, 2009

Small Business Owners - A Rare Breed.

Willingness to Take Risks

You will constantly find yourself having to make decisions about where and how to advertise, which areas to specialise in, when to invest in new equipment, and so on.

Although this constant decision-making can be stressful, it can also be satisfying and enjoyable. Solving problems and making decisions can give you a sense of power and confidence.

Enthusiasm

Enthusiasm is an essential ingredient of every entrepreneur. If you are half-hearted about your new venture you may have difficulty summoning sufficient determination to overcome problems when they arise.

If you are enthusiastic, on the other hand, you will relish the challenges your business presents. What's more, your enthusiasm will rub off onto customers, employees (if you have them) and other people you have to deal with.

Most of us would far rather work with or buy from someone who is enthusiastic and enjoys their work, rather than someone who is permanently depressed about it.

Ambition

Most entrepreneurs have a driving ambition to achieve the best they can for themselves and their loved ones; in addition to money, this may include financial security and a better way of life.

With such ambitions they can cope with any setbacks along the way, because in their mind they have a goal or vision which drives them on.

Ambition and determination together can overcome many obstacles. In business, as in most others aspects of life, if you know what you want and are determined to achieve it, the chances are excellent that you will succeed.

Honesty and Willingness to Give Good Service

Every business depends on a circle of satisfied customers for its continuing survival. If people are pleased with the service they have received from you, they are likely to recommend you to others as well as keep coming back themselves.

By contrast, if you give poor service then, even if they do not complain at the time, they will not return; and rather than recommend you to others, they will warn them off. If you have a good reputation this will ensure that more people keep coming to you.

For this reason, successful entrepreneurs go to great lengths to obtain and keep a good name for themselves.

Reference:
Tony Jacowski is a quality analyst for The MBA Journal. Aveta Solutions - Six Sigma Online offers online six sigma training and certification classes for lean six sigma, black belts, green belts, and yellow belts.

Monday, April 6, 2009

Why Plan Your Businesss?


The owner of a small sheet-metal fabrication company once told me, "Why plan? It only gets in the way of what would have happened anyway." That's a fatalistic notion often held by managers of small businesses. Too many believe that they're totally at the mercy of larger competitors. In fact, for many, exactly the opposite is true.
Think of the reasons for your company's success. You'll probably come up with a series of traits that are uniquely yours-characteristics that your larger competitors can't begin to duplicate. That's why you're in business.

Of course, you may already believe in the idea. However, you may have to sell it to the others in your company. This ammunition may come in handy.

Recognizing Uses of the Plan

For many of us who left corporate America in favor of a smaller work environment, the idea of drafting a business plan may seem offensive. After all, isn't frustration with all that busywork one of the reasons we left in the first place?

We all have an aversion to doing anything on our job that doesn't immediately help the situation we're now experiencing. However, isn't it also true that a little foresight and action before the fact can help eliminate many of the problems we face each day. Wouldn't it be nice to anticipate something like a price cut by your major competitor or a rise in the interest rate on your credit line? Of course it would. And with that anticipation comes an organized and effective response. That's what planning does. Additionally, we prepare a workable business plan to
  • Determine where the company needs to go

  • Forewarn of possible roadblocks along the way

  • Formulate responses to contingencies

  • Keep the business on track to reach its planned goals

Planning for Promotion of the Company

Many people associate a business plan with start-up companies. Often our first exposure to a business plan is for the purpose of convincing investors and lenders that we have a viable idea at which they should throw money. That's not what we're developing here.

Though the techniques may be similar, the purposes are entirely different. So are the results. Promotional plans are often untested, pie-in-the-sky theories of what someone thinks will work. The goals, objectives, and numbers are usually unproven. Detailed departmental plans for hitting targets are frequently hazy-if they exist at all. Promoters don't want to burden their investors with the mechanics of execution. That comes later, after the money is in the bank.

Think of a start-up's promotional plan as concept-driven. It's more general in nature. The presentation leaves many questions of practical execution unanswered. These plans are fine for their purpose. However, most aren't intended as a blueprint for running the company.

Planning for Operational Purposes

We're not creating a promotional plan for a new start-up company. Instead, by using this book, you create a practical realistic planning tool for your business. The emphasis is on integrating the details of what each department within the company does to help the firm reach its overall goals. We want to tell each person in the company the single most important thing they need to do-must accomplish-to contribute to the overall success of the business. Certainly this results-oriented attention to detail can (and probably should) be used for a start-up venture. However, the promoters are right-it would confuse outsiders not familiar with the inner workings of the company.

Our focus is on practical solutions to everyday business objectives. We design these to work in concert with one another. When they do, the company moves from where it is today to where its owners, investors and managers want it to be.

Establishing Goals

Why establish goals? I've heard from colleagues who run other small businesses that they always seem to fall short of any goals they set for the company. There's almost a feeling of helplessness. Their companies are small and lack the resources needed to turn goals into reality. Some wonder why they should spend time developing a business plan that might help the company make money over the next year or two-especially when they could be working on something else that's guaranteed to make money today. That's hard logic to refute, especially in a tight economy. Many small-business owners and entrepreneurs go after the quick buck. Those are the ones that don't last. Companies that lack a definite direction and the ability to stay on course eventually sink. It's the firms with vision and a plan to exploit that vision that become the stars. If you don't set goals and then try to reach them, it's guaranteed that your firm will stay right where it is today. With changing technology, changing customer demands, and increasing sophistication, marching in place is business suicide. During the 1990s and as we approach the next century, no company has the luxury of conducting business as usual. If you stay where you are today, the rest of us will leave you in the dust.

Company Goals

These are the targets for change and transition that your firm must reach over the planning horizon-for our purposes, the next twelve months. Company goals cover such major issues as

Products offered

  • Customers targeted

  • Company image

  • Competition

  • Levels of service

  • Product quality

Companywide goals established in the business plan move the company into the position where it needs to be.

Department Goals


At very small companies, often that's for one person. No matter. Design department goals to connect with specific requirements of both the overall company goals and the goals of other departments in terms of product and timing. We make department goals in order to

  • Assist other departments that depend on those specific results
  • Achieve the overall company goals

A good example would be in the area of finance. Say the firm needs additional funds to buy the machinery needed to expand its manufacturing operation. This will generate the sales revenue needed to meet overall profit targets. Here are examples of specific department goals:

  • Get additional funds.

  • Purchase and take delivery of new machinery.

  • Expand manufacturing.

  • Generate added sales.

  • Help attain the overall profit objectives.

Failure to reach of any one of these department goals could jeopardize reaching the overall company's target. Additionally, within every department, it's easy to identify exactly what that department must do to further the company's cause.

Appraising Your Current Position

The question here, however, is why do this? After all, most managers of small businesses are close enough to their everyday operation to know where they are, aren't they? Not necessarily. At least few take the time to think about where they are, then write it down so that others can judge its accuracy. We're talking about things like:

  • Market position

  • Company strengths and weaknesses

  • Reputation

  • Industry viability

  • Technology

  • Product line

  • Adequacy of capital

  • Capability and sufficiency of employees

  • Sufficiency of plant, machinery, and equipment (the infrastructure)

Often the hardest part of starting a business plan is honestly determining your current position today. It's not always so obvious. Take the case of Domino's Pizza Corporation. What business is it in? Of course, it sells pizza. So does every one of its competitors. The Domino's planners decided that differentiating Domino's product based on higher quality was too hard a sell. Besides, it wasn't necessary. So what business is Domino's really in? The convenience industry. Its pizza isn't any better or worse than most of the competition. However, the niche Domino's chose for itself in its plan was the business of selling convenience. For a while it had that entire market to itself. Another example is that of a payroll processing service. Its current position is that of providing financial convenience to its clients. The company performs a task that other companies would rather not do. While assessing the current position, someone came up with the bright idea of expanding the services offered. After all, financial convenience extends beyond simply doing the payroll. Why not add bookkeeping, tracking and collecting receivables, and personnel consulting? See how the planning process not only answers a lot of questions you may not have thought about for some time, but prompts questions that may turn into opportunities? That's the kind of penetrating thought that goes into assessing your firm's current position.

For more related article check out:
All in One Business Planner

Saturday, March 21, 2009

What to Avoid When Choosing a Successor?

Choosing a great successor is one of the most important accomplishments that a CEO can achieve. It is often presented as a paint-by-numbers process during which executives concern themselves with abstract concepts such as strategic fit, core competencies, and long-term shareholder value. However, the process of evaluating potential successors can often be as influenced by emotions as it is by logic! From a behavioral (or human) perspective, when evaluating potential successors, we should first look at ourselves.

Beware of the following three classic mistakes leaders make when considering potential successors. All three can cloud our objectivity and diminish our ability to evaluate candidates.

1. Why Doesn’t He Or She Act Like Me? As a rule, successful human beings tend to “over-weight” their own strengths and “under-weight” their weaknesses when evaluating others. The more successful we become, the more we can fall into the “superstition trap,” which, simply stated, is, “I behave this way. I am a successful leader. Therefore, I must be a successful leader because I behave this way.”

All successful leaders are successful because of many positive qualities and in spite of some behavior that needs improvement.

As a leader, take a hard look at your own strengths and challenges. Recognize that you will have a natural tendency to forgive even large errors that resemble your weaknesses and to punish even small flaws that occur in your area of strength.

After making a list of your strengths and challenges, list the strengths and challenges of your potential successor. As hard as it may be, try to think like an objective outsider. Challenge yourself to recognize that the behavior that you feel is most important for the company may really be the behavior that is most important for you.

2. Why Doesn’t He Or She Think Like Me? It is hard for successful leaders not to believe that their strategic thinking is the right strategic thinking. As you proceed in the succession process, you are going to have to let go. It can be very hard to watch your successor make decisions that are different from yours. It is especially tough since, as long as you are still the leader, you have the power to reverse the decisions.

Your successor—not you—will manage your organization in the future. As hard as it may be, you have to let him or her begin to make a bigger and bigger difference in developing strategy. As long as the organization will be headed in a positive general direction—and achieving results—try to recognize that your successor’s different path may actually turn out to be a better path.

3. Why Doesn’t He Or She Respect and Appreciate My Friends? We all tend to overvalue input from people that we personally like and respect and undervalue the opinions of people whom we don’t love as much. Face it: your successor’s personal preferences are probably different than yours. As such, he or she will likely choose other trusted advisors.
Invariably when transition occurs, some of your friends may lose status or power and may end up leaving the company. This can be tough—both for them and for you.

The Bottom Line: Respect your successor enough to let him be himself, follow his own path, and choose his own key advisers.

Reference:
Marshall Goldsmith

Monday, March 16, 2009

Coach CEOs Through Stress for Success.

Stress for Success...

In times of crisis, the natural response is to buckle down, lie low and try to maintain the status quo - which, in many cases, means the bottom line. The unfortunate side effect is learning and development initiatives, especially at the senior management level, often decline.

According to Dr. Peter Warshaw, a vice president at RHR International, a group of corporate psychologists, now is the time to offer CEOs and senior managers developmental support so they can navigate the company through current stormy conditions.

"In very turbulent times, these are the most meaningful developmental experiences that executives have," Warshaw said. "If their organizations provide them with a little bit of support, a little bit of reflection, and a little bit of a safety net, the development of our executives through this is going to be really, really tremendous. Talent development, HR folks and line managers need to think about [this] as a real opportunity to make lemonade out of lemons."

Warshaw outlined a few key pieces of advice talent managers can convey to their senior leaders to help them help their companies:

1. Lead and manage effectively.
"Crisis leadership is one that's not dictatorial, but people are really looking for leaders to put stakes in the ground and say, 'This is what we stand for,'" Warshaw said. "It's very difficult and challenging to lead with both the demeanor of being calm and in control and at the same time invoke a high sense of urgency in the organization. [But it] is extremely important."

2. Clarify the message.
"If the only message that is coming from the C-suite is 'cut costs' - which is certainly an important one, it's very reactive - it sends fear and trepidation throughout the organization," Warshaw said.

CEOs and senior managers should reiterate what the company stands for and explain that, for the company to continue to stand for that, layoffs or budget cuts are unpleasant requirements. However, this is not the time for grand vision, Warshaw said. Keep it simple and current.

3. Swap scenario planning for strategic planning.
"The whole idea of strategic planning is out the window. What the best CEOs and CFOs are doing these days is what we call scenario planning," Warshaw said. "They're working out the scenarios in advance and asking the 'what if' questions: 'What are we going to do if our revenue drops 10 percent?' 'What are we going to do if our revenue drops 30 percent?' [They should have] those plans at least reasonably thought through so that if the bottom drops again, they're prepared, and they're not running around like chickens with their heads cut off and having knee-jerk reactions that may be damaging to the company."

4. Ask for help.
"This is not the time for executives to go off alone or make the decisions in a singularly top-down way," Warshaw said. Typically, it's very difficult for CEOs to ask for help, he said, but it's critical right now. There are two kinds of help that should be sought: internal and external. Internally, CEOs should meet regularly with senior teams to make sure they have the best thinking at the table. They also should hold one another accountable for their actions. Externally, CEOs should cultivate relationships with advisers, board members or even groups of other CEOs so they can let their guards down, engage in self reflection, talk about their concerns and get emotional support, Warshaw said.

"It's those people outside the organization that are particularly helpful around things, CEOs and other senior executives can't really show and disclose within their organization," he said. "Not reaching out doesn't necessarily mean disaster, but it is a recipe for disaster."

5. Develop new skills.
"Executives are being forced to develop new skills by necessity," Warshaw said. For example, one leader might be very analytical and make decisions based reports only, while another might be more intuitive and listen to his or her gut.

"In these turbulent times, neither one of those styles is sufficient," he explained. "People who are analytical have to learn to be more intuitive, and people who are intuitive have to be more analytical [while also] rely [ing] on the best thinking of their teams to help balance that out."

Reference:
Agatha Gilmore
[About the Author: Agatha Gilmore is a senior editor for Talent Management magazine.]